As demand has rebounded following the pandemic, carriers have struggled to keep up. The airline has not revealed why it’s ditching the program, but the change comes amid turbulence in the industry. Those refunds will be processed within three weeks of the request.Īmerican Airlines also said it would continue to honor its commitment to the handful of lifetime AirPass members. However, all customers currently within an agreement will be able to use their remaining funds or request a refund before the end of their contract period. YxToBrfTXCĪ spokesperson for the airline clarified that existing members wouldn’t be able to renew their contracts or deposit additional funds. Not as long as I remain a concierge key, but it’s going to lower our company spend on AA significantly. Very disappointing news Things were just getting good with the addition of BA, JAL, etc… will this effect my loyalty? Probably not. “Not as long as I remain a Concierge Key, but it will significantly lower our company’s spend on AA. “Will this affect my loyalty ? Probably not,” Giordano tweeted. According to Giordano, his company’s yearly AirPass expenses exceed $100,000, granting him the airline’s top status, Concierge Key, and the ability to book last-minute flights for his global aircraft ferry missions. Nomadic, which specializes in aircraft ferry operations globally, is one of the many clients of the AirPass program that will be affected by its termination. “Very disappointing news,” Giordano tweeted. Steve Giordano, a partner at Nomadic Aviation Group, laments the airline’s decision to drop its AirPass program. Thank you for your loyalty and business, and we look forward to seeing you onboard soon.” “As of November 30, we are no longer accepting new memberships. “Thank you for 41 amazing years,” the airline noted. If a passenger deposited $50,000 or more into the program, they gained access to American Airlines’ invite-only Concierge Key program, with the airline’s agents proactively monitoring its members’ travels and booking them on alternative flights if they miss a connection or encounter a delay.Īmerican Airlines even added new perks to the AirPass last year, including a complimentary annual Wi-Fi subscription and the ability to book AirPass flights with select partner carriers, including Japan Airlines, British Airways, Finnair, and Iberia.īut on November 30, American Airlines announced on its website that it was ditching AirPass for good.
In addition to the pre-booking system, members received instant upgrades, preferred and Main Cabin Extra seating, and access to American’s Admirals Club lounges. But the perks matched and were earned without one even stepping on a plane. Membership costs for AirPass were steep: users often had to deposit at least $10,000 into the program. The Flagship Suite on the American Airlines Boeing 787-9 / Photo: Courtesy of American Airlines
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